The Durham Grey Herringbone Tweed Suit

Delivery:
• Our suits, shirts and shoes are carefully handmade to order and delivered to your doorstep within 3-4 Weeks (Standard Sizes) & 5-6 Weeks (Made to Measure) through the best available courier service after your order being placed and payment cleared. If there are any delays, we will let you know.
• We understand you sometimes can’t wait to receive your suit, but our tailors need to take time and pay attention to detail in order to get you the best quality you pay for.
• Contact us in advance if you need your suit in a rush and we’ll tell you if we can accommodate your request.

Shipping:
• We ship to most countries around the world but, please remember custom duties will be your responsibility if any.

Returns Policy:
• We do hope that you will be pleased with your purchase. However, If for any reason you are unhappy with the products you have received from us, then we will be happy to refund or exchange the same, subject to our Website Refunds & Returns Policy.
Additionally, if upon delivery of the product(s), you find that they are not those ordered by you or the order is incomplete, or a product is in a damaged condition when you receive it, please notify us immediately by Emailing us.
• If a Product is not as on the Order Confirmation or damaged, we will credit or refund your purchase.
In the case of damaged goods, you must retain the damaged products and all packaging for inspection by us.
Subject to our report on the claimed damage and to these Terms and Conditions we will refund the price you paid for the returned products. We will have no liability to you for any indirect loss.
Please state clearly your dispatch details in all communications to us.
• You will not have any right to a refund in respect of any product purchased on our site which, through our interactive service, has been put together solely for you at your specific selection unless the product is faulty or does not meet the specifications of your order.
• By this, we mean custom made items are not refundable. We will do our best to fix any issues that arise from your custom made item including alterations, adjustments or remakes at absolutely no cost to you.

• If you returned an item simply because you have changed your mind (Excluding Custom Made Items), you will have a refund less 10% to cover postage and admin fees.
• If an item is returned as a result of a fault from us, you will be entitled to a full refund.
• We will only make a refund to the original credit card or debit card account used by you to make the online purchase.
• Legal ownership of the goods will immediately revert to us if we refund any such payment to you.

Disclaimer:
• We have made every effort to display as accurately as possible the colours of our products that appear on our Site. These cannot be guaranteed to match the colours on your screen.

•We will not accept the return of any Products, which have been purchased, from any outlet other than this online Site.

• The provisions of this clause do not affect your statutory rights.